:root{
  --mdv-bg:#f5f7fb;
  --mdv-surface:#ffffff;
  --mdv-surface-2:#f8fafc;
  --mdv-ink:#101828;
  --mdv-muted:#667085;
  --mdv-line:#e4e7ec;
  --mdv-sidebar:#0b1220;
  --mdv-sidebar-2:#111b2e;
  --mdv-green:#16a34a;
  --mdv-green-2:#22c55e;
  --mdv-green-soft:#ecfdf3;
  --mdv-blue:#2563eb;
  --mdv-blue-soft:#eff6ff;
  --mdv-violet:#7c3aed;
  --mdv-violet-soft:#f5f3ff;
  --mdv-amber:#d97706;
  --mdv-amber-soft:#fffbeb;
  --mdv-red:#dc2626;
  --mdv-red-soft:#fff1f2;
  --mdv-shadow:0 14px 40px rgba(16,24,40,.07);
  --mdv-radius:18px;
  --mdv-sidebar-w:260px;
  --line:var(--mdv-line);
  --muted:var(--mdv-muted);
  --dark:#111827;
  --green:#16a34a;
  --red:#dc2626;
  --amber:#d97706;
  --bg:var(--mdv-bg);
  --card:var(--mdv-surface);
  --ink:var(--mdv-ink);
}
*{box-sizing:border-box}
html{background:var(--mdv-bg)}
body{margin:0;background:var(--mdv-bg);color:var(--mdv-ink);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;-webkit-font-smoothing:antialiased}
a{text-decoration:none;color:inherit}
button,input,select,textarea{font:inherit}
button{cursor:pointer}
.muted{color:var(--mdv-muted)}
.mini{font-size:12px}

/* Shell */
.admin-shell{min-height:100vh}
.sidebar{position:fixed;inset:0 auto 0 0;width:var(--mdv-sidebar-w);background:linear-gradient(180deg,var(--mdv-sidebar) 0%,#0c1526 100%);color:#d0d5dd;z-index:50;display:flex;flex-direction:column;border-right:1px solid rgba(255,255,255,.05)}
.sidebar-brand{height:78px;display:flex;align-items:center;gap:12px;padding:0 22px;border-bottom:1px solid rgba(255,255,255,.07)}
.brand-mark{width:38px;height:38px;border-radius:12px;background:linear-gradient(135deg,#22c55e,#059669);display:grid;place-items:center;color:white;font-weight:950;box-shadow:0 8px 24px rgba(34,197,94,.24)}
.brand-copy b{display:block;color:#fff;font-size:18px;letter-spacing:-.03em}.brand-copy span{display:block;color:#98a2b3;font-size:11px;margin-top:1px}
.sidebar-scroll{padding:18px 14px;overflow:auto;flex:1}
.nav-section{margin:13px 10px 8px;font-size:10px;font-weight:800;letter-spacing:.12em;text-transform:uppercase;color:#667085}
.side-nav{display:flex;flex-direction:column;gap:5px}.side-link{display:flex;align-items:center;gap:11px;padding:11px 12px;border-radius:11px;color:#aeb8c7;font-weight:700;font-size:14px;transition:.16s ease;position:relative}.side-link:hover{background:rgba(255,255,255,.06);color:#fff}.side-link.active{background:linear-gradient(90deg,rgba(34,197,94,.18),rgba(34,197,94,.08));color:#fff}.side-link.active:before{content:"";position:absolute;left:-14px;top:8px;bottom:8px;width:3px;border-radius:4px;background:#22c55e}.side-link svg{width:19px;height:19px;stroke-width:1.8;flex:none}.side-badge{margin-left:auto;min-width:22px;height:22px;padding:0 6px;border-radius:999px;background:#16a34a;color:white;display:grid;place-items:center;font-size:10px;font-weight:900}
.sidebar-footer{padding:14px;border-top:1px solid rgba(255,255,255,.07)}.admin-profile{display:flex;align-items:center;gap:10px;padding:10px;border-radius:12px;background:rgba(255,255,255,.04)}.admin-avatar{width:36px;height:36px;border-radius:10px;background:#24324a;color:#fff;display:grid;place-items:center;font-weight:900}.admin-meta{min-width:0;flex:1}.admin-meta b{display:block;color:#fff;font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.admin-meta span{display:block;color:#98a2b3;font-size:10px}.logout-icon{border:0;background:transparent;color:#98a2b3;padding:7px;border-radius:8px}.logout-icon:hover{background:rgba(255,255,255,.07);color:white}

.app-main{margin-left:var(--mdv-sidebar-w);min-height:100vh}.topbar{height:78px;background:rgba(255,255,255,.92);backdrop-filter:blur(12px);border-bottom:1px solid var(--mdv-line);display:flex;align-items:center;padding:0 28px;position:sticky;top:0;z-index:35}.mobile-menu{display:none;border:0;background:#f2f4f7;width:40px;height:40px;border-radius:10px;margin-right:12px}.topbar-title{min-width:0}.topbar-title b{display:block;font-size:15px}.topbar-title span{display:block;font-size:11px;color:var(--mdv-muted);margin-top:2px}.topbar-actions{margin-left:auto;display:flex;align-items:center;gap:9px}.system-pill{display:flex;align-items:center;gap:7px;padding:8px 11px;border:1px solid var(--mdv-line);border-radius:999px;background:#fff;color:#475467;font-size:12px;font-weight:700}.system-dot{width:8px;height:8px;border-radius:50%;background:#22c55e;box-shadow:0 0 0 4px rgba(34,197,94,.12)}.top-icon{width:40px;height:40px;border:1px solid var(--mdv-line);border-radius:11px;background:#fff;display:grid;place-items:center;color:#475467}.top-icon:hover{background:#f9fafb}.top-icon svg{width:18px;height:18px}
.page-content{max-width:1540px;margin:0 auto;padding:28px 30px 42px}.page-heading{display:flex;align-items:flex-end;justify-content:space-between;gap:18px;margin-bottom:22px;flex-wrap:wrap}.page-heading h1{font-size:30px;line-height:1.1;letter-spacing:-.035em;margin:0 0 7px}.page-heading p{margin:0;color:var(--mdv-muted);font-size:14px}.eyebrow{font-size:11px;font-weight:900;letter-spacing:.11em;text-transform:uppercase;color:#16a34a;margin-bottom:7px}

/* Generic */
.card{background:var(--mdv-surface);border:1px solid var(--mdv-line);border-radius:var(--mdv-radius);box-shadow:var(--mdv-shadow)}
.panel{padding:20px}.panel-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:16px}.panel-head h2,.panel-head h3{margin:0;font-size:16px;letter-spacing:-.015em}.panel-sub{font-size:12px;color:var(--mdv-muted);margin-top:3px}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;border:0;border-radius:11px;padding:10px 14px;background:#101828;color:#fff;font-weight:800;font-size:13px;box-shadow:0 2px 5px rgba(16,24,40,.08)}.btn:hover{filter:brightness(.97)}.btn.alt{background:#fff;color:#344054;border:1px solid var(--mdv-line);box-shadow:none}.btn.green{background:#16a34a}.btn.red{background:#b42318}.btn.blue{background:#2563eb}.btn.sm{padding:8px 10px;border-radius:9px;font-size:12px}.btn.ghost{background:#f2f4f7;color:#344054;box-shadow:none}.btn svg{width:16px;height:16px}
.badge{display:inline-flex;align-items:center;gap:5px;font-size:10px;font-weight:900;padding:5px 8px;border-radius:999px;background:#f2f4f7;color:#475467}.badge.ai{background:#ecfdf3;color:#067647}.badge.human{background:#fff7ed;color:#b54708}.badge.new{background:#eff8ff;color:#175cd3}.badge.warm{background:#fffaeb;color:#b54708}.badge.hot{background:#fff1f3;color:#c01048}.badge.booked{background:#ecfdf3;color:#067647}.badge.lost{background:#f2f4f7;color:#667085}.badge.pending_admin{background:#fff7ed;color:#b54708}.badge.confirmed{background:#ecfdf3;color:#067647}.badge.cancelled{background:#fff1f3;color:#c01048}
.flash{background:#fff1f3;color:#9f1239;padding:12px 15px;border:1px solid #fecdd3;border-radius:12px;margin-bottom:16px}.flash.success{background:#ecfdf3;color:#067647;border-color:#abefc6}
.empty-state{padding:48px 24px;text-align:center;color:var(--mdv-muted)}
.input,.select,.textarea{width:100%;border:1px solid #d0d5dd;border-radius:10px;background:#fff;padding:10px 11px;color:#101828;outline:none}.input:focus,.select:focus,.textarea:focus{border-color:#84adff;box-shadow:0 0 0 4px #eff4ff}.field label{display:block;font-size:11px;font-weight:800;color:#475467;margin:0 0 6px}.helper{font-size:11px;color:var(--mdv-muted);margin-top:5px}
.table-wrap{overflow:auto}.data-table{width:100%;border-collapse:collapse;min-width:850px}.data-table th,.data-table td{padding:13px 14px;text-align:left;border-bottom:1px solid #eaecf0;vertical-align:middle}.data-table th{font-size:10px;text-transform:uppercase;letter-spacing:.08em;color:#667085;background:#fcfcfd}.data-table td{font-size:13px}.data-table tr:last-child td{border-bottom:0}.data-table tbody tr:hover{background:#fcfcfd}

/* KPI */
.kpi-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}.kpi{padding:18px 18px 16px;position:relative;overflow:hidden}.kpi-top{display:flex;align-items:flex-start;justify-content:space-between}.kpi-label{font-size:12px;font-weight:800;color:#667085}.kpi-icon{width:38px;height:38px;border-radius:11px;display:grid;place-items:center}.kpi-icon svg{width:19px;height:19px}.kpi-value{font-size:30px;line-height:1;font-weight:950;letter-spacing:-.04em;margin-top:15px}.kpi-foot{margin-top:8px;color:#667085;font-size:11px}.kpi-icon.green{background:var(--mdv-green-soft);color:#16a34a}.kpi-icon.blue{background:var(--mdv-blue-soft);color:#2563eb}.kpi-icon.violet{background:var(--mdv-violet-soft);color:#7c3aed}.kpi-icon.amber{background:var(--mdv-amber-soft);color:#d97706}.kpi-icon.red{background:var(--mdv-red-soft);color:#dc2626}
.grid-2{display:grid;grid-template-columns:minmax(0,1.6fr) minmax(320px,.8fr);gap:16px}.grid-3{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}

/* Charts */
.chart-bars{height:218px;display:flex;align-items:flex-end;gap:10px;padding:16px 4px 0;border-bottom:1px solid #eaecf0}.chart-col{flex:1;min-width:32px;display:flex;flex-direction:column;align-items:center;justify-content:flex-end;height:100%;gap:7px}.chart-bar-pair{width:100%;height:170px;display:flex;align-items:flex-end;justify-content:center;gap:4px}.chart-bar{width:min(16px,38%);min-height:4px;border-radius:5px 5px 2px 2px;background:#16a34a}.chart-bar.secondary{background:#c7d7fe}.chart-label{font-size:10px;color:#667085}.chart-legend{display:flex;gap:16px;align-items:center;font-size:11px;color:#667085}.legend-dot{width:8px;height:8px;border-radius:3px;display:inline-block;margin-right:5px;background:#16a34a}.legend-dot.secondary{background:#c7d7fe}
.rank-list{display:flex;flex-direction:column;gap:12px}.rank-row{display:grid;grid-template-columns:1fr auto;gap:12px;align-items:center}.rank-name{font-size:12px;font-weight:800}.rank-track{height:7px;background:#f2f4f7;border-radius:99px;margin-top:6px;overflow:hidden}.rank-fill{height:100%;background:linear-gradient(90deg,#16a34a,#34d399);border-radius:99px}.rank-value{font-size:12px;font-weight:900;color:#344054}

/* Inbox */
.inbox-toolbar{display:flex;gap:10px;align-items:center;justify-content:space-between;margin-bottom:14px;flex-wrap:wrap}.search-box{position:relative;min-width:290px}.search-box svg{position:absolute;left:12px;top:50%;transform:translateY(-50%);width:16px;height:16px;color:#98a2b3}.search-box input{width:100%;padding:10px 12px 10px 37px;border:1px solid #d0d5dd;border-radius:11px;background:#fff}.filter-tabs{display:flex;gap:6px;flex-wrap:wrap}.filter-tab{padding:8px 11px;border:1px solid var(--mdv-line);border-radius:9px;background:#fff;font-size:11px;font-weight:800;color:#475467}.filter-tab.on{background:#101828;color:#fff;border-color:#101828}
.conversation-list{overflow:hidden}.conv-row{display:grid;grid-template-columns:46px minmax(0,1fr) auto;gap:12px;padding:14px 17px;border-bottom:1px solid #eaecf0;align-items:center;transition:.14s}.conv-row:last-child{border-bottom:0}.conv-row:hover{background:#fbfcfe}.avatar{width:42px;height:42px;border-radius:12px;background:linear-gradient(135deg,#172033,#0f172a);color:white;display:grid;place-items:center;font-weight:900}.conv-name{display:flex;align-items:center;gap:6px;font-weight:900;font-size:13px}.conv-preview{font-size:12px;color:#667085;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:3px}.conv-meta{text-align:right;font-size:10px;color:#667085;min-width:86px}.unread{display:inline-grid;place-items:center;min-width:20px;height:20px;padding:0 6px;background:#16a34a;color:white;border-radius:99px;font-size:10px;font-weight:900;margin-top:5px}.lead-score{font-size:10px;color:#475467;font-weight:800}.score-dot{display:inline-block;width:7px;height:7px;border-radius:50%;background:#98a2b3;margin-right:4px}.score-dot.hot{background:#f04438}.score-dot.warm{background:#f79009}.score-dot.booked{background:#12b76a}

/* Chat */
.chat-layout{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:16px}.chat-card{overflow:hidden}.chat-head{padding:15px 17px;border-bottom:1px solid var(--mdv-line);display:flex;align-items:center;gap:12px;background:#fff}.chat-head .actions{margin-left:auto;display:flex;gap:8px}.chat-body{height:61vh;overflow:auto;padding:22px;background:linear-gradient(180deg,#f7f4ee 0%,#f1ede5 100%)}.bubble{max-width:76%;padding:10px 12px;margin:7px 0;border-radius:13px;background:white;box-shadow:0 2px 6px rgba(16,24,40,.08);font-size:13px;line-height:1.45}.bubble.out{margin-left:auto;background:#dcfce7}.who{font-size:10px;font-weight:900;color:#475467;margin-bottom:3px}.time{font-size:9px;color:#667085;text-align:right;margin-top:5px}.composer{padding:12px;background:#fff;border-top:1px solid var(--mdv-line);display:grid;grid-template-columns:1fr auto;gap:9px}.composer textarea{resize:none;border:1px solid #d0d5dd;border-radius:11px;padding:11px;min-height:48px}.chat-side{display:flex;flex-direction:column;gap:12px}.side-card{padding:16px}.side-card h3{margin:0 0 12px;font-size:14px}.lead-score-big{display:flex;align-items:center;justify-content:space-between;padding:12px;border-radius:12px;background:#f8fafc}.lead-score-big b{font-size:28px}.lead-progress{height:7px;background:#eaecf0;border-radius:99px;overflow:hidden;margin-top:8px}.lead-progress span{display:block;height:100%;background:linear-gradient(90deg,#22c55e,#16a34a);border-radius:99px}.tag-list{display:flex;gap:5px;flex-wrap:wrap}.tag{font-size:10px;font-weight:800;padding:5px 7px;border-radius:7px;background:#f2f4f7;color:#475467}

/* Marketing */
.funnel{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:10px}.funnel-card{padding:15px;border-radius:14px;border:1px solid var(--mdv-line);background:#fff}.funnel-card b{display:block;font-size:24px;margin-top:4px}.funnel-card span{font-size:11px;color:#667085;font-weight:700}.funnel-card.new{border-top:3px solid #2e90fa}.funnel-card.warm{border-top:3px solid #f79009}.funnel-card.hot{border-top:3px solid #f04438}.funnel-card.booked{border-top:3px solid #12b76a}.funnel-card.lost{border-top:3px solid #98a2b3}
.marketing-tabs{display:flex;gap:7px;margin-bottom:14px;flex-wrap:wrap}.marketing-tabs a{padding:8px 11px;border-radius:9px;background:#fff;border:1px solid var(--mdv-line);font-size:11px;font-weight:800}.marketing-tabs a.on{background:#101828;color:#fff;border-color:#101828}.score-chip{font-weight:900}.score-chip.high{color:#d92d20}.score-chip.mid{color:#dc6803}.score-chip.low{color:#475467}.followup-due{color:#b42318;font-weight:900}.campaign-card{padding:16px;border:1px solid #eaecf0;border-radius:13px;background:#fff}.campaign-card + .campaign-card{margin-top:10px}.campaign-meta{display:flex;gap:7px;flex-wrap:wrap;margin-top:8px}.campaign-preview{font-size:12px;color:#475467;line-height:1.45;background:#f8fafc;border-radius:10px;padding:10px;margin-top:10px}.notice{padding:12px 14px;border-radius:12px;background:#eff8ff;border:1px solid #b2ddff;color:#175cd3;font-size:12px;line-height:1.45}

/* Responsive */
.sidebar-overlay{display:none}
@media(max-width:1180px){.kpi-grid{grid-template-columns:repeat(2,1fr)}.grid-2{grid-template-columns:1fr}.chat-layout{grid-template-columns:1fr}.chat-side{display:grid;grid-template-columns:repeat(2,1fr)}.funnel{grid-template-columns:repeat(3,1fr)}}
@media(max-width:820px){:root{--mdv-sidebar-w:272px}.sidebar{transform:translateX(-100%);transition:.2s ease}.sidebar.open{transform:translateX(0)}.sidebar-overlay.open{display:block;position:fixed;inset:0;background:rgba(16,24,40,.48);z-index:45}.app-main{margin-left:0}.mobile-menu{display:grid;place-items:center}.topbar{padding:0 14px}.page-content{padding:20px 14px 34px}.topbar-title span,.system-pill span{display:none}.page-heading h1{font-size:26px}.grid-3{grid-template-columns:1fr}.chat-side{grid-template-columns:1fr}.funnel{grid-template-columns:repeat(2,1fr)}.search-box{min-width:100%;width:100%}}
@media(max-width:520px){.kpi-grid{grid-template-columns:1fr}.funnel{grid-template-columns:1fr 1fr}.page-content{padding-left:10px;padding-right:10px}.chat-body{height:58vh;padding:14px}.bubble{max-width:88%}.topbar-actions .top-icon{display:none}}

/* Auth */
.auth-main{min-height:100vh;display:grid;place-items:center;padding:24px;background:radial-gradient(circle at 10% 10%,#dcfce7,transparent 28%),radial-gradient(circle at 90% 90%,#dbeafe,transparent 30%),#f8fafc}.auth-main .container{width:100%;max-width:460px}.auth-main .card{box-shadow:0 28px 80px rgba(16,24,40,.12)}

/* ===== MinDV V4.7.1 Dashboard Recovery ===== */
.dashboard-heading{margin-bottom:18px}.dashboard-actions{display:flex;gap:8px;flex-wrap:wrap}.dashboard-warning{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:13px 15px;margin-bottom:14px;border:1px solid #fedf89;background:#fffaeb;color:#7a2e0e;border-radius:13px;font-size:12px}.dashboard-warning div{display:flex;gap:7px;flex-wrap:wrap}.dashboard-warning a{font-weight:900;color:#b54708;white-space:nowrap}.dashboard-kpis{margin-top:0}.small-value{font-size:27px!important}.system-overview{padding:16px 18px;margin-top:14px}.system-overview-title{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:13px}.system-overview-title b{display:block;font-size:14px}.system-overview-title span{display:block;color:#667085;font-size:11px;margin-top:2px}.system-overview-title a{font-size:11px;font-weight:900;color:#16a34a}.system-overview-grid{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:8px}.system-mini{display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:8px;background:#f8fafc;border:1px solid #eef2f6;border-radius:11px;padding:10px 11px}.system-mini i{width:8px;height:8px;border-radius:50%;background:#98a2b3}.system-mini i.ok{background:#12b76a;box-shadow:0 0 0 4px #ecfdf3}.system-mini i.bad{background:#f04438;box-shadow:0 0 0 4px #fff1f3}.system-mini i.warn{background:#f79009;box-shadow:0 0 0 4px #fffaeb}.system-mini span{font-size:11px;color:#667085}.system-mini b{font-size:11px;color:#344054}.dashboard-main-grid,.dashboard-rank-grid,.dashboard-bottom-grid{margin-top:16px}.dashboard-funnel{grid-template-columns:repeat(2,1fr);margin-top:8px}.dashboard-note{margin-top:12px}.empty-state.compact{padding:24px 12px}.no-pad-panel{padding:0;overflow:hidden}.list-panel-head{padding:18px 18px 10px;margin:0}.followup-row{display:flex;gap:10px;align-items:center;padding:11px 0;border-bottom:1px solid #eaecf0}.followup-row:last-child{border-bottom:0}.mini-avatar{width:36px;height:36px;border-radius:10px;font-size:12px}.followup-copy{min-width:0;flex:1}.followup-copy b{display:block;font-size:12px}.followup-copy span{display:block;font-size:10px;color:#667085;margin-top:2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
@media(max-width:1180px){.system-overview-grid{grid-template-columns:repeat(3,1fr)}}
@media(max-width:720px){.system-overview-grid{grid-template-columns:1fr 1fr}.dashboard-warning{align-items:flex-start;flex-direction:column}.dashboard-actions{width:100%}.dashboard-actions .btn{flex:1}}
@media(max-width:460px){.system-overview-grid{grid-template-columns:1fr}}

/* ===== MinDV V5.0 Governance + Revenue + Growth ===== */
.executive-strip{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-top:14px}.exec-card{padding:15px 16px;display:flex;align-items:flex-end;justify-content:space-between;gap:12px;transition:.16s}.exec-card:hover{transform:translateY(-1px);box-shadow:0 16px 42px rgba(16,24,40,.1)}.exec-card span{display:block;font-size:10px;font-weight:800;color:#667085;text-transform:uppercase;letter-spacing:.05em}.exec-card b{display:block;font-size:21px;margin-top:5px;letter-spacing:-.03em}.exec-card small{font-size:10px;color:#667085;text-align:right;max-width:110px}.quality-kpis,.revenue-kpis{margin-top:2px}.quality-guide{display:grid;gap:12px}.quality-guide>div{display:grid;grid-template-columns:100px 1fr;gap:12px;padding:11px 0;border-bottom:1px solid #eaecf0}.quality-guide>div:last-child{border-bottom:0}.quality-guide span{font-size:12px;color:#667085;line-height:1.45}.quality-answer{max-width:520px;line-height:1.45}.quality-actions{display:flex;align-items:center;gap:6px}.quality-btn{border:1px solid #d0d5dd;background:#fff;border-radius:8px;padding:6px 8px;font-size:14px;line-height:1;cursor:pointer;list-style:none}.quality-btn.good:hover,.quality-reviewed.good{background:#ecfdf3;border-color:#abefc6;color:#067647}.quality-btn.bad:hover,.quality-reviewed.bad{background:#fff1f3;border-color:#fecdd3;color:#b42318}.quality-pop{position:absolute;right:0;z-index:30;width:260px;background:#fff;border:1px solid #d0d5dd;border-radius:12px;box-shadow:0 16px 38px rgba(16,24,40,.16);padding:10px;display:grid;gap:7px;margin-top:5px}.quality-actions details,.quality-inline details{position:relative}.quality-actions summary,.quality-inline summary{list-style:none}.quality-actions summary::-webkit-details-marker,.quality-inline summary::-webkit-details-marker{display:none}.quality-reviewed{font-size:9px;font-weight:900;border-radius:999px;padding:4px 7px;border:1px solid transparent}.quality-inline{display:flex;justify-content:flex-end;align-items:center;gap:5px;margin-top:7px;padding-top:6px;border-top:1px solid rgba(16,24,40,.08)}.quality-inline form{margin:0}.quality-inline .quality-pop{right:0;width:240px}.audit-action{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:11px;background:#f2f4f7;padding:5px 7px;border-radius:7px;color:#344054}.role-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.role-card{padding:15px}.role-card-head{display:flex;justify-content:space-between;gap:10px;align-items:center;margin-bottom:7px}.role-card-head span{font-size:9px;color:#667085;background:#f2f4f7;padding:4px 6px;border-radius:999px}.role-chip{display:inline-flex;font-size:10px;font-weight:900;padding:6px 8px;border-radius:999px;background:#f2f4f7;color:#344054}.role-chip.super_admin{background:#eef4ff;color:#3538cd}.role-chip.manager{background:#ecfdf3;color:#067647}.role-chip.marketing{background:#fff7ed;color:#b54708}.role-chip.medical{background:#fff1f3;color:#c01048}.role-chip.pharmacy{background:#f0f9ff;color:#026aa2}.money{font-size:24px!important;white-space:nowrap}.conversion-flow{display:grid;grid-template-columns:repeat(9,auto);align-items:center;justify-content:space-between;gap:10px;padding:18px;margin-top:16px;overflow:auto}.conversion-flow>div{min-width:115px}.conversion-flow span{display:block;font-size:10px;color:#667085;text-transform:uppercase;font-weight:800}.conversion-flow b{display:block;font-size:20px;margin-top:4px}.conversion-flow i{color:#98a2b3;font-style:normal}.revenue-flow-total{background:#ecfdf3;border-radius:11px;padding:10px 12px}.revenue-rank{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:10px 0;border-bottom:1px solid #eaecf0}.revenue-rank:last-child{border-bottom:0}.revenue-rank b{display:block;font-size:12px}.revenue-rank span{display:block;font-size:10px;color:#667085;margin-top:2px}.revenue-rank strong{font-size:12px}.revenue-cell b{display:inline-block;margin-right:6px}.revenue-entry{margin-top:7px}.revenue-entry summary{font-size:10px;font-weight:900;color:#2563eb;cursor:pointer}.revenue-entry form{display:grid;gap:6px;margin-top:7px;padding:9px;background:#f8fafc;border-radius:10px}.rev-form-grid{display:grid;grid-template-columns:1fr 90px;gap:6px}.automation-banner{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:13px 15px;border-radius:13px;margin-bottom:14px}.automation-banner.safe{background:#fffaeb;border:1px solid #fedf89}.automation-banner.live{background:#ecfdf3;border:1px solid #abefc6}.automation-banner b{display:block;font-size:12px}.automation-banner span{font-size:11px;color:#667085}.automation-rules{display:grid;gap:9px}.automation-rule{display:grid;grid-template-columns:minmax(250px,1fr) minmax(440px,1.2fr);gap:14px;align-items:center;padding:12px;border:1px solid #eaecf0;border-radius:12px}.automation-rule b{display:block;font-size:12px}.automation-rule span{display:block;font-size:10px;color:#667085;margin-top:3px;line-height:1.4}.automation-rule-controls{display:grid;grid-template-columns:105px 1fr auto;gap:7px}.filter-bar{padding:12px;display:grid;grid-template-columns:1fr 220px auto;gap:8px}.actions{display:flex;gap:8px;flex-wrap:wrap}
@media(max-width:1180px){.executive-strip{grid-template-columns:repeat(2,1fr)}.role-grid{grid-template-columns:repeat(2,1fr)}.automation-rule{grid-template-columns:1fr}.automation-rule-controls{grid-template-columns:115px 1fr auto}}
@media(max-width:720px){.executive-strip,.role-grid{grid-template-columns:1fr}.filter-bar{grid-template-columns:1fr}.automation-rule-controls{grid-template-columns:1fr}.conversion-flow{grid-template-columns:1fr}.conversion-flow i{transform:rotate(90deg);text-align:center}.quality-guide>div{grid-template-columns:1fr}.quality-pop{position:fixed;left:12px;right:12px;bottom:12px;width:auto}.rev-form-grid{grid-template-columns:1fr}}

/* V5.1 Operations Intelligence */
.task-card{position:relative;overflow:hidden}.task-card:before{content:"";position:absolute;left:0;top:0;bottom:0;width:4px;background:#cbd5e1}.task-card.priority-high:before{background:#f59e0b}.task-card.priority-urgent:before{background:#ef4444}.task-card.priority-low:before{background:#94a3b8}.task-resolve-grid{display:grid;grid-template-columns:minmax(220px,1fr) minmax(220px,1fr) auto;gap:8px;margin-top:12px;padding-top:12px;border-top:1px solid #edf1f5}.badge.urgent{background:#fee2e2;color:#b91c1c}.badge.high{background:#fef3c7;color:#92400e}.badge.in_progress{background:#dbeafe;color:#1d4ed8}.badge.resolved{background:#dcfce7;color:#166534}.badge.sent{background:#dcfce7;color:#166534}.badge.answered{background:#e0e7ff;color:#3730a3}.badge.pending{background:#f1f5f9;color:#475569}.warning-card{border-color:#fde68a;background:#fffbeb}.journey-track{display:grid;grid-template-columns:repeat(8,minmax(100px,1fr));gap:0;margin-top:20px;overflow-x:auto;padding-bottom:8px}.journey-step{position:relative;min-width:105px;text-align:center;color:#94a3b8;font-size:12px;padding:0 6px}.journey-step:before{content:"";position:absolute;top:9px;left:-50%;right:50%;height:2px;background:#e2e8f0;z-index:0}.journey-step:first-child:before{display:none}.journey-step.done:before{background:#22c55e}.journey-dot{width:20px;height:20px;border-radius:50%;background:#e2e8f0;border:4px solid #fff;box-shadow:0 0 0 1px #cbd5e1;margin:0 auto 8px;position:relative;z-index:1}.journey-step.done .journey-dot{background:#22c55e;box-shadow:0 0 0 1px #16a34a}.journey-step b{display:block;color:#64748b;font-size:11px}.journey-step.done b{color:#0f172a}.journey-step span{display:block;font-size:10px;margin-top:3px;white-space:nowrap}@media(max-width:900px){.task-resolve-grid{grid-template-columns:1fr}.journey-track{grid-template-columns:repeat(8,120px)}}

/* V5.1.1 Team Account Management */
.team-create-card,.team-security-card{padding:18px}.section-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin-bottom:15px}.section-head b{display:block;font-size:14px}.section-head span{display:block;font-size:11px;color:#667085;margin-top:4px;line-height:1.45}.team-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.team-create-actions{display:flex;align-items:center;gap:12px;margin-top:14px;flex-wrap:wrap}.team-security-list{display:grid;gap:1px;border:1px solid #eaecf0;border-radius:12px;overflow:hidden}.team-security-list>div{padding:13px 14px;background:#fafafa}.team-security-list b{display:block;font-size:11px}.team-security-list span{display:block;font-size:10px;color:#667085;margin-top:3px;line-height:1.45}.team-admin-main{display:flex;align-items:center;gap:10px}.team-avatar{width:36px;height:36px;border-radius:10px;background:#f0fdf4;color:#15803d;display:grid;place-items:center;font-weight:950}.self-chip{display:inline-flex;margin-left:6px;font-size:8px;font-weight:900;background:#eef4ff;color:#3538cd;padding:3px 5px;border-radius:999px;vertical-align:middle}.status-chip{display:inline-flex;align-items:center;gap:6px;font-size:10px;font-weight:900;padding:6px 8px;border-radius:999px}.status-chip i{width:6px;height:6px;border-radius:999px}.status-chip.active{background:#ecfdf3;color:#067647}.status-chip.active i{background:#12b76a}.status-chip.inactive{background:#f2f4f7;color:#667085}.status-chip.inactive i{background:#98a2b3}.team-manage{position:relative}.team-manage>summary{list-style:none;cursor:pointer;display:inline-flex}.team-manage>summary::-webkit-details-marker{display:none}.team-manage-pop{position:absolute;right:0;top:38px;width:360px;z-index:40;background:#fff;border:1px solid #d0d5dd;border-radius:14px;box-shadow:0 18px 48px rgba(16,24,40,.18);padding:14px}.team-manage-title{margin-bottom:12px}.team-manage-title b{display:block;font-size:13px}.team-manage-title span{display:block;font-size:10px;color:#667085;margin-top:3px}.team-manage-form{display:grid;gap:8px}.team-divider{height:1px;background:#eaecf0;margin:13px 0}.btn.danger{background:#fff1f3;border-color:#fda4af;color:#be123c}.btn.danger:hover{background:#ffe4e6}.btn.success{background:#ecfdf3;border-color:#abefc6;color:#067647}.btn.success:hover{background:#d1fadf}.team-table td:last-child{width:110px}.team-kpis .kpi-value{font-size:26px}.team-layout{grid-template-columns:minmax(0,1.35fr) minmax(300px,.65fr)}
@media(max-width:1000px){.team-layout{grid-template-columns:1fr}.team-form-grid{grid-template-columns:1fr}.team-manage-pop{position:fixed;left:14px;right:14px;top:80px;width:auto;max-height:calc(100vh - 100px);overflow:auto}}

/* V5.2 WhatsApp Channels */
.channel-kpi-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:14px}.coexist-card{padding:20px;display:flex;justify-content:space-between;gap:24px;align-items:center;margin-bottom:14px;background:linear-gradient(135deg,#fff 0%,#f4fff8 100%)}.coexist-card h2{margin:4px 0 7px}.coexist-card p{max-width:850px;color:#667085;margin:0}.coexist-meta{display:flex;gap:8px;flex-wrap:wrap;margin-top:12px}.coexist-meta span{background:#fff;border:1px solid #e5e7eb;border-radius:999px;padding:6px 10px;font-size:12px;color:#667085}.eyebrow{font-size:11px;letter-spacing:.12em;text-transform:uppercase;font-weight:800;color:#16a34a}.channel-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.channel-card{padding:18px}.channel-card-head{display:flex;gap:12px;align-items:center}.channel-card-head h3{margin:0 0 3px}.channel-logo{width:44px;height:44px;border-radius:14px;background:#e9fff1;color:#159447;display:grid;place-items:center;font-weight:900}.status-chip{margin-left:auto;border-radius:999px;padding:5px 10px;font-size:12px;font-weight:800}.status-chip.ok{background:#eafaf0;color:#15803d}.status-chip.off{background:#f2f4f7;color:#667085}.channel-facts{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-top:16px}.channel-facts>div{background:#f8fafc;border:1px solid #eef2f6;border-radius:12px;padding:10px}.channel-facts span{display:block;color:#98a2b3;font-size:11px;margin-bottom:3px}.channel-facts b{font-size:13px}.channel-settings{border-top:1px solid #eef2f6;margin-top:14px;padding-top:12px}.channel-settings summary{cursor:pointer;font-weight:700;color:#475467}.inline-alert{border:1px solid #d0d5dd;background:#f8fafc;border-radius:12px;padding:11px 14px;margin-bottom:14px;color:#475467}.inline-alert.success{background:#ecfdf3;border-color:#abefc6;color:#067647}.inline-alert.danger{background:#fef3f2;border-color:#fecdca;color:#b42318}.checklist-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;color:#475467}.checklist-grid>div{background:#f8fafc;border-radius:10px;padding:9px 11px}.check-row{display:flex!important;align-items:center;gap:8px}.btn:disabled{opacity:.45;cursor:not-allowed}
@media(max-width:1000px){.channel-kpi-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.channel-grid{grid-template-columns:1fr}}@media(max-width:640px){.channel-kpi-grid,.checklist-grid,.channel-facts{grid-template-columns:1fr}.coexist-card{align-items:flex-start;flex-direction:column}}

.side-subnav{margin:0 0 6px 43px;padding-left:10px;border-left:1px solid rgba(255,255,255,.08);display:flex;flex-direction:column;gap:2px}.side-sub-link{padding:8px 9px;border-radius:8px;color:#8f9bad;font-size:11px;font-weight:700}.side-sub-link:hover,.side-sub-link.active{background:rgba(255,255,255,.05);color:#fff}.side-sub-link.active{color:#86efac}
